Get in Touch With Us
Got a question about how we cover sweepstakes casinos, spotted something that needs updating, or just want to send feedback? This page explains the best way to reach us and what happens once your message lands in our inbox.
How to Send Us a Message
Email is the most reliable way to contact our team, and it is the channel we check first each day. Write to us at [email protected] and we will do our best to reply within two working days. A quick note on what your message is about — a correction, a question, feedback on an operator listed on the site — helps us route it to the right person and get back to you sooner.
Please don't send account credentials, payment details, or identity documents through this contact channel. If your enquiry relates to an actual account, redemption, or verification issue with one of the platforms we cover, that needs to go directly to the operator's own support team, since we don't have access to player accounts or the ability to action redemptions on anyone's behalf.
What You Can Get in Touch About
- Listing questions — Want to know more about how Crown Coins, Casino.Click, Spinblitz, or another platform on our list compares on a specific point, such as welcome offers or coin packages? Ask and we'll clarify what's publicly stated by the operator.
- Corrections — Sweepstakes casino terms, eligible states, and promotions change often. If you notice something on our site that looks outdated or no longer matches an operator's current terms, please tell us so we can look into it.
- Feedback and suggestions — If there's a platform you think belongs on our radar, or a comparison angle you'd find useful, we're happy to hear it.
- State availability queries — Because eligibility for sweepstakes casinos varies by state and can change, readers sometimes write in to double-check what our content says about a particular operator's footprint. We'll point you to what's publicly available and always recommend confirming directly with the operator before signing up.
- General site feedback — Anything about navigation, readability, or how we've presented our other casino coverage is worth passing along.
What We Can't Help With
We're an independent comparison and review resource, not a sweepstakes casino operator, payment processor, or licensing body. That means we can't:
- Process or expedite Sweepstakes Coins (SC) redemptions on behalf of a reader
- Access, reset, or verify an individual player account
- Confirm whether a specific platform is legal for you personally to use in your state — that depends on current state law and the operator's own terms, which we encourage you to check directly
- Provide tax or legal advice on redeemed prizes — for that, a tax professional or official state guidance is the right resource
If your question falls into one of these areas, the fastest path is usually the operator's own support channel or, for legal or tax questions, a qualified professional.
What Happens After You Write to Us
Every message is read by a real person on our editorial team — we don't rely on automated replies to stand in for an answer. Once we've reviewed what you've sent, we'll either respond directly or, if it's a correction, check it against the operator's current published terms before updating anything. Our aim is to respond within two working days, though this can stretch slightly during busier periods.
Why Accuracy Matters Here
Sweepstakes casinos operate under a promotional model that's genuinely different from traditional online gambling, and the details — eligible states, minimum ages, redemption thresholds, welcome offers — shift more often than readers might expect. We rely partly on reader input to keep our coverage current, so if something looks off, telling us helps everyone who reads the page after you. This site may earn commission when readers sign up through some of the links in our listings, but that never determines how a platform is ranked or reviewed.
Thanks for taking the time to read this far, and for considering reaching out. We look forward to hearing from you.